Manual Hotelclass
A manual to provide an overview on how to use the hotelclass database and ensure the display of the correct hotel data in the database and all connected platforms.
User
The introductory chapter goes to all the necessary information about your own account and basic f...
Registration
Registration is only required for auditors and administrators. Hotels can access a limited area ...
Login
The registration takes place on the basis of the registered e-mail address in connection with the...
Forgotten Password
The forgotten password application can be used to reset the data accordingly. By entering the em...
My account
The current login is displayed in the header. There you can go to the "My Account" area. Th...
Log out
You can log out of the system manually using the following link in the header area: After loggin...
Clients
Each user is clearly assigned to a country and state. The data are completely separated between t...
Header
The user interface or the start page can be divided into various sub-items. Each of these sub-ite...
Global search
Using the global search, the required information can be found in the areas of companies, classif...
Dashboard
The dashboard provides statistical information and shows the status of the verified data in the r...
Advanced Search
Using the advanced search, all of the companies stored in the system can be filtered according to...
Complaints
The list view shows all complaints. The following restrictions can be made using the filters: ...
Reminders
This tool is important to manage a larger number of classifications or complaints, especially if ...
Classifications
The classifications area shows all classifications regardless of the respective status and operat...
List view
The list view shows all classifications regardless of status or operation. The following restri...
Actions
Clicking on the company name takes you to the classification view. The symbols on the right lead ...
Create classification
A new classification can only be made by entering a company. To do this, open the detailed view o...
Classification detail view
A classification view is divided into the following areas: Header area: Representation of th...
Classification status
In the detailed view of a classification, various options can be selected using the "Status" se...